Customer Support System

Manage the ticket system with a customer-specific support portal, quickly turn requests into tasks.

Task CheckUp Task CheckUp

Advanced Support System

Customer support management exclusive to CMD package

Custom Customer Portal

Secure support system with unique login for each customer.

Task Conversion

Convert support requests into tasks with a single click.

Request History

View the detailed history of all support requests.

Support Process

Professionally manage customer requests

Create Ticket

Customers submit their requests via the support portal.

Request Review

The support team evaluates requests.

Convert to Task

Necessary requests are converted to tasks.

Solution and Tracking

Requests are resolved and reported.

Support Portal Features

  • Secure customer login
  • Create and track tickets
  • File attachment option
  • View request history

Management Features

  • One-click task conversion
  • Automatic notifications
  • Priority setting
  • Performance reports

Enhance Your Customer Support

Access advanced support system features with the CMD package.

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